All employers are responsible for dealing effectively, quickly and fairly with situations involving claims of harassment or discrimination. At a very minimum, employers must respond to discrimination complaints by:
⚫Having a complaint mechanism in place.
⚫Having a corporate awareness of what constitutes discrimination.
⚫Taking the matter seriously once a complaint is received.
⚫Acting promptly (including investigating the complaint).
⚫Providing the complainant with a healthy work environment.
⚫Communicating to the complainant its actions in response to the complaint.